Flexible Support Packages from Shield IT Solutions

At Shield IT Solutions, we know that what the service level you need from us will not always be the same. What you require at any one point may not be consistent throughout a period of time, so in order to accommodate this, we offer a selection of payment options.

A Range of Payment Options for our IT Support

There are several ways in which you can purchase support and consultancy days from us. Each day is equivalent to 7.5 hours and will be charged at a standard rate.

The first option available is to purchase an agreed number of support days up front, which can be used at any point over a 12-month period. You can use these days whenever they are required.

With the second option, you can pay a fixed monthly service charge for which you will be allocated an agreed number of consultancy days per month to use. You can take these as either on-site support or remote consultancy.

IT Support Services on a Contracted or Ad hoc Basis

As well as these differing contract options, Shield IT Solutions can also carry out work on an ad hoc basis. Whichever approach you take we stay in regular contact with your IT team to ensure we stay up to date with changes in your infrastructure; this can include site visits if required.

Speak to us today to discuss your requirements with us.

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